BOISE, Idaho, Oct. 7, 2020 /PRNewswire/ — Network software program firm Pingman Equipment announced today the official release of CloudConnect, a distant community checking alternative engineered for supporting work-from-household people and remote lecture rooms.
“So many community issues can only be recognized from the place of perspective of the human being encountering them,” claimed Pingman Applications Founder and CEO Pete Ness. “CloudConnect is a quicker, simpler and privateness-pleasant way for tech assist to see what the stop-consumer encounters.”
Enterprises and educational facilities all-around the environment have traded in their meeting rooms for virtual spaces given that the introduction of COVID-19. Even with months to change, complications like terrible Wi-Fi, unintelligible phone calls and random disconnections — considerably like the pandemic — refuse to go absent.
CloudConnect assists IT experts take care of these conclude-user community difficulties immediately and very easily from everywhere in the environment.
By distributing light-weight, unobtrusive software brokers to pupil laptops or staff workstations, aid groups can use CloudConnect to exam for community ailments like packet loss and connection jitter without the need of interrupting course or perform.
The principal advantage of CloudConnect is its capacity to exam several units at the moment from their exclusive standpoint. A lot of community tools take a look at connections through exterior servers. CloudConnect traces the path knowledge travels from the system alone to the website or server it truly is attempting to accessibility.
“If you cannot hook up to Zoom, we can present just about every step in the route among your laptop and Zoom’s server to pinpoint the supply of the difficulty. A support human being can see if the issue is the Wi-Fi router, a thing with your online company, or Zoom by itself,” said Ness. “Then imagine getting capable to do the identical check for hundreds of laptops at the moment. That is CloudConnect.”
Yet another reward of CloudConnect is privacy. A lot of distant personnel have resorted to making use of individual units to carry on work, increasing fears about what companies might view or obtain.
Unlike remote desktop application, CloudConnect would not open an needless again door into the device. A technician tells the distant device which network connections to check, and the agent relays the success in genuine-time. Aid can spot challenges the moment they look whilst regular community site visitors stays protected.
CloudConnect is available now for both macOS and Windows. Lecture rooms, businesses, and provider companies interested in understanding extra about CloudConnect can visit pingplotter.com/cloudconnect to agenda a stay demo of the application.
About Pingman Equipment
Pingman Applications is a Boise, ID-primarily based software package corporation that has been creating network diagnostic software because the times of dial-up. Our original item, PingPlotter, continues to be a go-to community screening device even following 22 decades and is trustworthy by ISPs, VoIP companies and NASA to give quickly, exact diagnostic facts when it issues most. For much more info, visit pingman.com or contact (208)-345-0030.
Nate Schoenfelder, Pingman Applications Advertising and marketing
CloudConnect brings units jointly
The CloudConnect interface will allow customers to obtain community diagnostic details from hundreds of areas and screen them from a basic interface.